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Buyer Resource 7.2
Utilities Information
A simple guide to getting services transferred before move-in day.
Start here
Utility Checklist
Utility setup is one of the easiest closing details to overlook. Start early so your move-in day feels exciting instead of chaotic.
Electric
Confirm the provider, start date, account setup requirements, and whether service should transfer on closing day.
Gas
If the home has gas service, confirm the provider, activation timing, deposits, and appointment requirements.
Water
Check whether water is handled by the city, county, municipality, or community association.
Sewer
Confirm whether sewer is billed separately or included with water, HOA, or municipal billing.
Trash
Find out whether trash is municipal, private, HOA-managed, or selected by the homeowner.
Internet
Schedule internet early, especially if work, school, streaming, or security systems depend on service.
Security
If the home has an alarm, cameras, smart locks, or access systems, plan how accounts and codes will transfer.
Timing
When To Start
Start identifying providers, account setup requirements, deposits, and scheduling windows.
Set transfer or start dates where possible and schedule internet or gas appointments if needed.
Confirm ownership has transferred before making irreversible account changes when a provider requires it.
Check electric, water, HVAC, internet, trash schedule, access devices, and security codes.
Prepare
Information To Gather
Avoid these
Common Utility Mistakes
Waiting until move-in day
Some services require appointments, deposits, or setup windows that cannot happen instantly.
Forgetting internet scheduling
Internet providers can book days or weeks out, especially during busy move seasons.
Missing trash or HOA details
Trash, recycling, gates, mailbox keys, pool access, and community systems may not be obvious until after closing.
Turning something off too early
Coordinate carefully around closing timing so the home remains functional during final walkthrough and transfer.
New Construction Considerations
New construction utilities may involve builder instructions, temporary service, meters that are not fully activated, new account setup, construction-address issues, and appointment timing. Ask the builder or closing team which services are ready, which providers apply, and what must be transferred after closing.
DUFFY Recommendation
Start utility planning before the final week. Confirm providers, schedule internet early, keep notes in one place, and ask the seller, builder, HOA, or closing team for missing details before move-in day arrives.
Related buyer tools
Useful next steps
Original Utilities File
Open the original utility file kept with this buyer resource.
Title Insurance
Review ownership protection as you prepare for closing.
Protect Yourself Buying a Home
Review smart buyer habits as you prepare for ownership after closing.
The best move-in day is the one without surprises.
A little planning before closing helps the first day in your new home feel calm, organized, and ready for real life.